Returns & Exchanges

At Milk & Sugar, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused items in their original packaging. If your purchase isn't a perfect fit for your space, we are here to help with a straightforward refund or exchange process.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack with Care

Carefully place the items in their original box with all protective padding to ensure they arrive back at our warehouse safely.

3

Ship It Back

Print your prepaid shipping label, attach it to the parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing